Your neighborhood water people

Make everyday
a vacation.

Hot tubs, pools, and the kind of know-how that makes owning one feel easy.

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Locally
owned
Since
2004
01Good water. Good people.

A little more
neighborly. A lot
more helpful.

We’re a family-run shop in Belvidere, here for the long soak, the first swim, and everything it takes to keep the water just right.

Since 2004, The Spa Shop has been a family owned business that strives in customer service. We opened our retail center after running a successful water treatment business. We carry Master Spas Hot tubs/Spas, equipment for Swimming Pools, such as heaters, filtration systems, pumps, automatic cleaners and chemicals to maintain water quality. From Pool and Hot Tub sales to One-on-One Chemical Training, we are here to service all your needs. Our service trucks run 5-days a week, we will do our best to work around your schedule. Our family owned business strives to provide quality products and service at prices we can all afford. Stop in today to meet our friendly staff at The Spa Shop.

Stop in and meet us
01People, not a call center

Talk it through with someone who knows your water.

02Here for the whole journey

From choosing a spa to keeping it in good shape.

03Rooted around here

Serving our neighbors across two states.

Clear pool water in a leafy Midwestern backyard
Pool season, made simpler.Belvidere, IL
02A hand with the water

Enjoy the water.
We’ll help with
the rest.

Whether you’re dreaming about a backyard spa or troubleshooting a pool that’s gone cloudy, start with a conversation. We’ll help you make sense of the options and care.

Hot tubs & spasMaster Spas · sales and one-on-one guidance
Pool equipmentHeaters, filtration, pumps & automatic cleaners
Water care & serviceChemicals, training, maintenance and repairs
Talk with our team

New Inventory of Spas Available.

Need a hand beyond the store?Our service trucks run 5-days a week.

After-hours emergency
03A good word travels

Neighbors say
it best.

We’re grateful when people trust our family with their backyard water. Here are a couple of notes they’ve shared.

“
A fantastic place to buy and maintain your spa / hottub! I've been using Kelly and his family for almost 10 years. From maintaining our aging hand-me-down to making the aptly timed suggestion to upgrade, to providing the perfect refurbished that we've enjoyed for years! They nail it in customer service and expertise!

Jeremy Nesemeier, Mt. Morris, IL

“
Called late in the day after 2 days of non-working hot tub. The owner came out himself and temporarily repaired the tub so it wouldn't freeze and will order parts to fix the other issues. He left after 6pm. That's how you run a service business.....but as a fellow business owner I wished I had called earlier so his day hadn't been lengthened. Won't ever use another spa repair service. These people do it right.

Jay Allen, Rockford, IL

04Drop by when it works

Come on in.

*Hours subject to change without notice.

PLEASE NOTE: HOURS SUBJECT TO CHANGE, SO CHECK HOME PAGE FOR UP TO DATE STORE HOURS

Summer Hours from April 1 - October 26:

Monday 9:00 A.M. - 6:00 P.M.

Tuesday - Friday 9:00 A.M. - 5:00 P.M.

Saturday 9:00 A.M. - 1:00 P.M.

Sunday CLOSED

Winter Hours October 26 - March 31:

Monday CLOSED

Tuesday - Friday 9 a.m. - 5 p.m.

Saturday 9 a.m to 1 p.m.

Sunday CLOSED

Holiday's that we are closed for:

New Year's Eve, New Year's Day, Saturday before Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Friday & Saturday after Thanksgiving, Christmas Eve and Christmas Day

STORE HOURS effective OCTOBER 26, 2026: MONDAY CLOSED; TUESDAY - FRIDAY 9 - 5; SATURDAY 9 - 1
Service hoursSERVICE HOURS MONDAY-FRIDAY

8:30 A.M. - 4:30 P.M

05Right here in Belvidere

Let’s talk
water.

Real people, practical advice, and a place to start. We’d love to meet you.

After hours service emergency, please call or text 815-289-7301.

We service all of Northern Illinois and Southern Wisconsin.

Have a question? We’d be glad to help you figure out the next step.

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Your information will only be used to respond to your request. We do not send an automatic reply.